Welcome to Grey Man Academy, operated by ARC Training (“we,” “us,” “our”). Your privacy is important to us. This policy describes how we collect, use, and protect your personal information—including information submitted through opt-in forms for SMS or email communications—when you engage with our website, https://arctraining.net/ (“Site”) or services.

a. Information You Provide:

• Name, email, phone number, and address submitted via our web forms.
   
• Payment details (processed securely via third-party gateways).
   
• Selections for program preferences or opt-ins for updates and promotions.
   

b. Information from Use of Our Services:

• Device information, IP address, location, browser type.
   
• Pages visited, forms submitted, actions taken on site.
   
• Communications sent or received via SMS, email, or chat.
   

c. Third-Party Sources:

• Data from advertising platforms, CRMs, or analytics tools when you engage with our campaigns.
   

By providing your mobile number and opting in via our web forms, you consent to receive automated promotional messages and updates from Grey Man Academy. Consent is not a condition of purchase.

Your opt-in means you agree to:

• Receive texts related to training updates, exclusive offers, or critical alerts.
   
• Message and data rates may apply.
   
• Frequency of messages may vary.
   

To opt-out: You can text STOP to unsubscribe at any time.
To get help, text HELP or contact us at privacy@arctraining.net.

All SMS campaigns are compliant with A2P 10DLC, TCPA, and CTIA guidelines.

We use your data to:

• Fulfill training and service requests.
   
• Send transactional and promotional communications via email and SMS (with your consent).
   
• Improve our offerings through analytics and user behavior insights.
   
• Respond to inquiries and provide customer support.
   
• Prevent fraud and maintain platform security.
   

We process your information based on:

• Consent (for SMS/email marketing).
   
• Contractual necessity (to fulfill services you’ve requested).
   
• Legitimate interests (improving user experience and operations).
   
• Legal compliance (e.g., financial regulations, fraud prevention).
   

We share your data only as necessary:

• With third-party platforms for marketing, payment, scheduling, or customer support (e.g., Stripe, GoHighLevel).
   
• With law enforcement or regulators if legally required.
   
• During business transfers or acquisitions (with appropriate safeguards).
   

We never sell your personal data.

• We apply encryption, secure servers, and regular audits to protect your data.
   
• Access is limited to authorized personnel only.
   
• We retain data only as long as needed for business or legal reasons.
   

Depending on your location, you may:

• Access or correct your personal data.
   
• Request deletion of your information.
   
• Withdraw consent at any time (e.g., unsubscribe from SMS or email).
   
• File a complaint with your data protection authority.
   

To exercise your rights, email us at privacy@arctraining.net.

We use cookies and tracking technologies to:

• Analyze website usage.
   
• Customize your experience.
   
• Support marketing and retargeting campaigns.
   

You can disable cookies in your browser settings, but some functionality may be limited.

We do not knowingly collect information from individuals under the age of 18. If you believe a minor has submitted personal data, please contact us for removal.

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date. Continued use of our site or services after changes indicates your agreement.

If you have questions or requests about this policy, or wish to unsubscribe or exercise your rights:

ARC Training / Grey Man Academy
📧 Email: privacy@arctraining.net
🌐 Website: https://arctraining.net

Effective Date: July 2, 2025